Cancellation Policy

At Revolve Massage Therapy, our mission is to help as many people as possible. We understand that life can cause you to need to cancel or change your appointment, but please help us by providing at least 48 hours notice so the appointment can be made available to other patients. 

 

At the Therapist's discretion, a fee or full cost of the appointment may be charged if less than 24 hours notice is given to move or cancel an appointment. 

Referral Scheme

Revolve Massage Therapy wants to help as many people as possible. If you know someone that would benefit from our treatments, please refer us. Once your friend has had an appointment, we will discount your next 60min massage to just £20 as a thank you. 

Data Protection & Privacy Notice

We will collect personal and medical history from you to aid treatment plans.

The data will only be shared, upon discussion and your agreement, with other medical professionals that may be required during treatment. This may include formally communicating with your Doctor with treatment history or seeking referrals.

 

We will only use your data for the purpose for which it was collected, to enable us to provide soft-tissue massage therapy. We may contact you periodically to check treatment progress or advise of offers and promotions.

 

We will retain your data for 7 years following the last occasion on which treatment was given. In the case of treatment to minors, records will be kept for at least 7 years after you've reached the age of 18.

 

You have the Individual Rights under the Data Protection Act 2018:

  • To be informed about the personal data we hold on you

  • To access your personal data

  • To object to the processing of your personal data

  • Restrict the processing of your personal data

  • To rectify your personal data

  • To erase your personal data

 

You can exercise your Individual Rights at any time without charge. However, if your request considered repetitive, unfounded or excessive a reasonable administration fee can be charged.

 

We will take all appropriate technical and organizational steps to protect the confidentiality, integrity, availability and authenticity of your data.